Where can I find the ingredients and usage for the product?
A. Usage & Ingredients are listed below product descriptions on our Order Page. If you have a specific question regarding either, please contact us at email@example.com before ordering, as all sales are final.
Do you accept returns?
A. Due to the cosmetic nature of our products, we are unable to accept refunds or exchanges for any reason. ALL SALES ARE FINAL. If you have questions please contact us prior to ordering at firstname.lastname@example.org and we'll be happy to help.
A. Estimated delivery time for you order is displayed during Checkout on the Shipping Method menu. Specific delivery dates are not guaranteed. Shipping costs are based on the amount of your order and delivery address.
A. Shipping costs are based on the dollar amount of your order as well as your delivery address so the cost will vary according to what you order and where the items are sent. You will see your shipping estimate during the Checkout process before you place an order.
Can I have a gift order shipped to someone?
A. Yes, you may include separate Billing and Shipping addresses during checkout so that you may send gift orders directly to the recipient; receipts will not be included in the box. Gift messages may be entered on the Shopping Cart page and are available for eligible items only. If you need to add multiple messages for separate items please contact us at email@example.com.
Do you ship internationally?
A. At this time we ship domestically to the US only.
Where can I buy it locally?
A. You are welcome to send us an email with your city and zip code to firstname.lastname@example.org to determine if there is a retail location near you.
Promotions & Discounts
A. All active promotions or discounts will be advertised on our homepage, Facebook and Instagram accounts. If you don't see any there we aren't currently featuring a promotion. Join us on social media and sign up for our mailing list to be notified of future discounts!
What is the difference between ordering a glass or plastic jar?
A. Our plastic jars offer a wider mouth to make scooping out product easier, are lighter weight and less liable to break than glass, and are less slippery in the shower and tub. The product inside the jars are the same, and contain the same amount of product- 16 ounces.
Where can I use Glowing Body Polish?
A. You may use the product over your entire body but it is not recommended for the face. We also suggest that you test with a small amount on the skin prior to use to check for irritation that could occur. We do not recommend this product if you have known or suspected allergies to essential, botanical, fragrance or coconut oils.
How do I use Glowing Body Polish?
A. Scoop small amount onto dry skin with a scooping spoon and rub in circular motions, rinse away and pat dry. Use a larger amount for use over entire body. Suitable for daily or weekly use. Always stir product prior to use.
Body Butter or Body Polish?
A. If you're searching for the product you tried in a retail location, that is our Glowing Body Polish. Sometimes customers are confused between our Body Butter (which is a lotion/cream) and our Body Polish (which is a sea salt scrub). If you are unsure which to order, ask us by sending an email to email@example.com and we'll be happy to help!
Do you sell sizes smaller than 16oz?
A. New 3oz sizes are here! We offer (3) 3oz glowing body polish minis in our Coco Mini Glow travel set found on our products page.
How do I make the product last?
A. Glowing Body Polish should be stirred upon opening to re-distribute the mix of salts and oils that naturally settle during shipping. Stirring before each use and using a scooping spoon for product is recommend. Take care to ensure water does not get into the jar during use.
What is the shelf life of the product?
A. While the product does not expire, it is best used within 9 months of purchase.