Ordering & Shipping Questions
Do you accept returns? Because our products are cosmetic, we are unable to offer refunds or exchanges for any reason once an order has been shipped. All sales are final. If you have question about a product please contact us prior to ordering and we'll be happy to help.
How long will it take for my order to arrive? The approximate processing and delivery time for your order will displayed at Checkout, after you enter your shipping address and before you place your order. We do not provide guaranteed delivery dates. If you need something in a very specific time frame please reach out to us first so we can determine if that date can be accommodated. All orders are shipped via USPS Priority Mail unless the order is large enough to require shipping via UPS.
Shipping costs? Shipping costs are based on your delivery location as well as the size of your order. You will see your shipping estimate during the Checkout process before placing your order.
Can I have a gift order shipped to someone? Yes, you may include separate Billing and Shipping addresses during checkout so that you may send gift orders directly to the recipient; please email us directly if you would like us to exclude the receipt from the package, it will not be automatically excluded. We do not offer shipping to multiple addresses.
Do you ship internationally? Do you ship to Canada? At this time we ship domestically inside the US only. We do not ship to Canada.
Where can I buy it locally? Please send us an email with your city and zip code and we’ll be happy to find the retail location nearest you.
Promotions & Discounts
All active promotions or discounts will be advertised on our Homepage, Facebook and Instagram accounts and sent via our mailing list. Only one promotion code can be used per order. Promotion codes, including first-time order discount, cannot be used during a storewide sale. Join us on social media and sign up for our mailing list to be notified of future discounts. You can sign up for our mailing list directly from our homepage.
Where can I find the ingredients for the product? Full ingredients are listed on our product labels. If you have a specific question regarding ingredients, please contact us before ordering, as all sales are final.
Can I use Glowing Body Polish anywhere? You may use the product over your entire body but it is not recommended for the face and is for external use only. We also suggest that you test with a small amount on the skin prior to use to check for irritation that could occur. We do not recommend our product if you have known or suspected allergies to essential, botanical, fragrance or coconut oils.
How do I use Glowing Body Polish? Scoop small amount onto dry skin with a scooping spoon and rub in circular motions, rinse away and gently pat dry. Use a larger amount for use over entire body. Suitable for daily or weekly use. Always stir prior to use and use a spoon rather than wet hands to scoop which ensures the life of your product.
How do I make the product last? Glowing Body Polish should be stirred upon first opening to re-distribute the mix of salts and oils that naturally settle during shipping. Stirring before each use and using a scooping spoon for product is recommended. Take care to ensure water does not get into the jar from the sink, shower, or wet hands during use.
What is the shelf life of the product? Because our products include natural ingredients, we recommend use within 9 months of purchase date.